Seller Performance Manipulation Policy

Our goal is to create a safe and fair place for all Eyby members to buy and sell.

Your reputation and performance record is an important asset on Eyby and should be representative of the experience your buyers have. Creating listings or taking actions where the purpose is to falsely enhance your reputation or gain site benefits is not allowed, because it decreases trust and undermines the integrity of the Eyby marketplace.

If you attempt to falsely enhance your reputation or performance your listings may be removed. You also may be subject to a range of other actions, including limits of your buying and selling privileges, suspension of your account, and adjustment of your seller performance level, which may result in your removal from certain Eyby programs, including but not limited to the Top Rated Seller program.

 

What are the guidelines?

 

Not allowed

• Selling a large number of low dollar value items intended to hide buyer complaints on items with a high selling price

• Providing false information, including but not limited to false tracking numbers, in order to gain site benefit

• Listings where the goal of the transaction is to falsely increase your feedback score or detailed seller ratings (DSRs), gain site benefits, or enhance your reputation

• Working with other members or registering multiple accounts to falsely enhance your reputation, gain site benefits, or increase your performance or feedback score

 

Why does Eyby have this policy?

Each time a buyer purchases something on Eyby, they have an opportunity to leave feedback comments about their experience and upload images of their item. Sellers build reputations that are based on detailed seller ratings, feedback ratings, comments and images left by buyers.

Because buying and selling online depends on trust, your performance is an important way to build your reputation on Eyby. A positive feedback score and high detailed seller ratings differentiate you from other sellers and tell prospective buyers that you set and meet buyer expectations by providing excellent customer service.