False or missing contact information

To make sure Eyby transactions go smoothly for everyone involved, it is important we can easily communicate with everyone using our website.

We require all Eyby members to provide up-to-date and accurate contact information, including name, address and phone number.

 

Frequently Asked Questions

How do I report someone using false contact information?

To report a member who you suspect is using false contact information, please contact Eyby with the member's username or email address or click on the Report link.

 

How do I check to make sure my contact information is up-to-date?

You can check your contact information is up-to-date at any time by going to Account and selecting Personal information.

 

Full policy overview

Eyby members are required to provide accurate contact information such as their name, address, or telephone number when registering or carrying out business on Eyby. Eyby members are not allowed to use a fax or disconnected number as a telephone number.

Activity on Eyby is required to follow this policy, the Eyby User Agreement and all applicable laws, as well as respect the rights of third parties. If it doesn’t, Eyby may take action consistent with applicable laws and the Eyby User Agreement, and may even be legally required to do so. Such actions may include, as an example only: Removing the listing or other content, issuing a warning, restricting activity or account suspension.

 

What are the guidelines?

Allowed

• Providing your correct name, address, and telephone number

• Keeping your contact information up-to-date.

 

Not allowed

• Falsifying or omitting contact information such as name, address, or telephone number

• Failing to register a contact name along with the business name, for a business account

• Using a fax number as a telephone number

• Using a disconnected phone number