HTML in listings

The inclusion of active content in listings can create a poor experience for our users, particularly on mobile devices. It also increases page load times, and introduces security risks. As such, active content has been removed from all existing listings, and isn't allowed in new listings.

Examples of active content include scrolling item pickers, embedded feedback, social sharing icons and currency conversion widgets. Please see our full policy guidelines below for the details of the types of JavaScript that are not allowed. 

We strongly recommend removing any active content in your existing listings, as it will no longer be visible to buyers, and your listings won't be appearing as you originally intended.

 

Frequently Asked Questions

How do I know if I'm using active content?

You can find out if your current listings contain active content with our active content checker.

What happens if I try to use active content?

If you include active content when creating new listings, you'll get an error message saying "[enter error message] ". You won't be able to list the item until the active content is removed.

 

Full Policy Overview

Active content such as JavaScript, Flash, plug-ins, and form actions are no longer displayed in listings. If you include active content in your listings, then they may not look as expected and buyer experience may be impaired. Some forms of active content that can be used maliciously are still not allowed in listings or other Eyby pages. You also aren't allowed to use JavaScript to manipulate the standard functions of Eyby listings, Eyby Store pages or your profile. For details on what is and isn't allowed on the site, see the guidelines below. Any attempt to disguise the intention or function of a listing's source code when using JavaScript is a violation of Eyby policy. Sellers may not manipulate or edit anything outside of the areas designated for member content. Activity on Eyby is required to follow this policy, the Eyby User Agreement and all applicable laws, as well as respect the rights of third parties. If it doesn’t, Eyby may take action consistent with applicable laws and the Eyby User Agreement, and may even be legally required to do so. Such actions may include, as an example only: Removing the listing or other content, issuing a warning, restricting activity or account suspension.

 

What are the guidelines?  

Not allowed

You can't use JavaScript that: ​

Calls remote scripts and pages automatically

Changes registry entries or otherwise writes to another person's computer hard drive

Creates automatic pop-ups except for links that open in a new window when clicked on

Is used to drop or read a cookie on any Eyby page

Loads any binary program on another person's computer automatically Launches a song or video when a listing is opened

Overwrites any area in the listing outside of the item description area

Manipulates areas outside the listing description, including changing fonts, colors and backgrounds in areas such as Eyby headers and footers

Posts to scripts on Eyby automatically

Redirects the user from Eyby to another web page, such as using the "replace" script  

 

Additional information

If you try to use scripts that we disable, you'll get an error message that says "[enter error message]". This means you can't list the item, or the script will be disabled at run-time. Any other error message indicates a separate issue and isn't related to disabling HTML or JavaScript code.