Username Policy

A username is the unique name used to identify yourself on Eyby. We have a few rules on what you can and can't include in your username. Please see our full policy guidelines below for all the details, including examples of the types of usernames that are and are not allowed.

When you register your account, choose a username that you like, and that you'll find easy to remember. We don't allow usernames that include offensive language, third-party trademarks, a web address(URL) or the word "Eyby".

Frequently Asked Questions

What can usernames include?

Your usernames can include letters, numbers, and some symbols. Usernames have to be between 6 and 64 characters, and cannot include spaces.

How do I report an inappropriate username?

If you think a username is inappropriate, you don't need to report it to us. Eyby has a number of systems in place to identify usernames that violate our policies. If we detect a name that violates our policies, we'll take steps to address and prevent it.

 

Full policy overview

Your username is the unique name that you use to identify yourself on Eyby, like SuperSeller or Nothing_but_Posters. When you register, you should choose a username that you like and will remember, but keep in mind that there are a few rules you need to follow. Remember that usernames:

• Can't include offensive language

• Can't contain the word Eyby

• Can't contain a phone number or be entirely numeric

• Must be 6 to 64 characters long

• Can't contain a third party's trademark or brand

• Can't be the same as your email ID

 

There are also a few formatting guidelines you need to follow. For more specific information and examples of what is and is not allowed, please take a look at the guidelines below.

 

Activity on Eyby is required to follow this policy, the Eyby User Agreement and all applicable laws, as well as respect the rights of third parties. If it doesn’t, Eyby may take action consistent with applicable laws and the Eyby User Agreement, and may even be legally required to do so. Such actions may include, as an example only: Removing the listing or other content, issuing a warning, restricting activity or account suspension.

 

If you're having trouble signing in to Eyby or can't remember your username or password, use the Help feature.

What are the guidelines?

Allowed

Usernames can contain:

• Letters (a-z, A-Z) and numbers (0-9)

• Any symbol

• An element of an email address or web address (URL) that identifies you or your brand. For example, if your website is www.mikes_hardware.com, your username can be mikes_hardware.

Not allowed

Usernames can't contain:

• Phone numbers (numeric or alphanumeric)

• The word Eyby (only Eyby employees can use the word Eyby in their usernames)

• Obscene or profane words that violate Eyby's guidelines.

• The same username as another seller or similar to an existing Eyby Storefront

• A term that is similar to, or might be confused with, a third party's trademark or brand (for example, DoshiSeller)

 

Additional information

You can only change your username once in a 30-day period. This is to prevent confusion for other Eyby members as well as potential fraud. Keep in mind that your username is a valuable asset on Eyby, like your Feedback score. Buyers and sellers will recognize you by your username, so it's a good idea to choose one that you'll want to use for the long term.

Information for members whose current username is—or represents—any of the restricted terms: If you have a current Eyby username registered after December 2024 that contains or represents any of the restricted terms, you must change your username to comply with this policy.