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Reporting - Product that violates an Eyby policy

If you think a product in the Eyby Catalog violates any of our policies, let us know and we’ll look into it.

If some of the product information in the catalog looks inaccurate or incomplete, read our article on Listing with the Eyby catalog to find out how to update it.

You should only report a product to us when it violates one of our policies. For example, you should report a product if:

  • It infringes someone else's copyright (such as a photo) or trademark (such as a brand name or logo)

You'll find all the rules about what's allowed on Eyby in our Listing policies.

If you have an issue with an item you purchased – for example, you haven't received it or it arrived damaged – this is not the right place to report it. Instead, you should work with the seller to resolve your issue. If they can't resolve it, we can step in and help. Find more information in our returns and refunds articles.

 

Tip

If you’re the owner of a copyright or trademark and you believe it is being infringed, you should contact our Verified Rights Owner (VeRO) program directly.

Other Policies